Our research with library staff from around the United States has highlighted that each library and library system is unique and comes with its own unique challenges related to its location, population needs, and more. This framework provides you with flexibility in thinking about staff/patron interactions and reduces uncertainty about how to respond to patron requests involving personal information.
Descriptions of Sections
The main framework includes six categories that cover a range of privacy considerations. Click on a category below for more information on that topic, including:
- Recommended Actions: Suggestions on what library staff can do to improve or iterate on current policies that address each topic.
- Example Library Policies: Sample policies from libraries nationwide that address key topics. Note: these policies are current as of May 2021.