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Teaching Moments

From our conversations with library staff, we identified a set of common patron requests related to data privacy. We then created printable handouts that can be used by library staff to raise patron awareness of these privacy issues. They can be posted at computer stations in the library, or handed out to patrons at circulation/information desks.

 

We’ve also created annotated versions for several of these Teaching Moments. Annotated versions include talking points and helpful language library staff can use when talking to patrons about data privacy. These can be shared via your internal intranet, or posted in breakrooms or back offices.

 

Click on a topic to access a downloadable PDF of each teaching moment (available in English and Spanish) as well as a PDF of the annotated version (if available).

Patrons may come to you for help to set up a new social media account online or on their phone. This handout shares tips to protect personal information, both for new users and those who’ve had an account for years.

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Creating strong passwords can be challenging, especially when patrons have to manage many different accounts with logins. But having a strong password is the best way for patrons to protect their personal data.

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2FA provides an additional layer of security beyond passwords and is a good idea to use on one’s most important accounts. This handout provides key points about 2FA.

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Mobile phones contain a lot of sensitive information in emails, text messages, and apps. This handout provides a set of tips for helping patrons ensure their phone is secure and data protected.

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Location data is collected by a lot of apps on cell phones. Sometimes it’s needed for an app to work, but many times it’s not. Because location data is highly sensitive, it’s important for people to make sure only apps that need it have access.

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Email and text-based scams are increasingly common and can be hard to identify. This handout provides basic tips to help minimize the likelihood of falling for a phishing scam.

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Filing taxes is an annual source of stress for many, and people are increasingly filing their taxes online. Unsurprisingly, this has led to an increase in tax-related scams, so on this handout we list some tips to avoid scams.

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Online shopping can make our lives much easier, but it also comes with increased privacy and security risks. This handout offers tips for minimizing risks when making purchases online.

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Facebook is still the most popular social media platform, with more than 2 billion users worldwide. Many people connect with friends, family, coworkers, and others through the site, and we share a lot of information through posts, photos, and videos. Because of this, it’s important to make sure your account is set up the way you want it to be. This handout provides suggestions for settings to review.

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Most social media sites make sharing content public by default. Sometimes users don’t realize this or don’t know how to change who can see their posts. This handout offers tips for checking settings on different social media platforms.

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Job applications are increasingly completed online, and many job postings can be found on social media and messaging boards. This handout offers tips to protect people's personal information and avoid scams.

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This handout includes information on four online resources on cyberbullying and how to mitigate harms associated with online harassment.

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The term “digital footprint” refers to the traces you leave online--your social media posts, things other people post about you, and more. This handout provides tips for teens to manage their online identity.

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Social media is an important part of many teens’ lives. On this handout, we provide four tips to teens to keep their accounts safe.

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Communication is key when talking to kids about social media. This handout offers parents tips on navigating their teens’ social media use.

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